6 Things to Look for When Hiring a Plumber

Business card template showing illustration of a plumber holding carrying monkey wrench on shoulder and holding plunger done in cartoon style on isolated background.

As a homeowner, you are likely to encounter plumbing issues at some point or another, even if your plumbing is well-maintained. From a backed-up septic tank to drains that require maintenance, there are many reasons you might require a professional plumber for your home. Knowing what to look for when hiring a plumber can help you to maintain your peace of mind throughout the hiring process.

1. Positive Reviews and Testimonials

Finding the right plumber can feel overwhelming if you’re unsure of where to begin. As of 2022, there are more than 565,000 individuals who are working in the plumbing industry in the United States, according to IBISWorld. Taking your time and reading reviews and testimonials from various plumbers near you is highly advisable. Research reviews and testimonials to find a plumber that is not only reliable but also reputable in your local community.

2. An Official Online Presence

When looking to hire a professional plumber, determine whether or not the plumber or plumbing company has an official online presence. According to Kitchen Affinity, one in 10 adults in the United States required a plumber in the past year alone. This can include an official website, blog, or various pages on social media platforms, including Facebook. When a plumber has an online presence, it’s much easier to research reviews and testimonials from clients who have hired them in the past. Additionally, you can also learn more about the plumbing services as well as available portfolios from plumbers when researching their websites and social media pages.

3. Referrals and Recommendations

Before hiring a plumber, consider asking those you know for referrals and recommendations. Hiring a plumber that is referred to you by someone you know and trust is a way to maintain your peace of mind. Additionally, using referrals and recommendations is also a way to spread the word about business providers that are reputable and worthy in your community.

4. Licensing and Insurance

Anytime you are in need of a plumber for any reason, it’s important to verify that the plumber or plumbing company holds valid licensing and insurance. Plumbers should hold proper credentials, licensing, and insurance before taking on work or working out of the home of a client. When a plumber is not insured, all liability is shifted to the homeowner. This means, if the plumber you hire is not licensed and insured, you are at risk of being held liable for potential damages and even injuries that occur in the home while they are on the job. Always verify that insurance and licensing are up to date before hiring a plumbing contractor or company.

5. Work Guarantees

Hiring a plumber is not always as simple as researching reviews. You may also want to learn more about the work guarantees that are offered for any work a plumber is hired to conduct. Prior to hiring a plumber or plumbing company, inquire about work guarantees and whether or not the services are covered if any damage occurs. Ask about refund policies as well as potential service fees that may also be added to your bill before committing to a plumber. This will ensure you have a complete idea of what to expect when working with the plumber you choose to hire.

6. Reliable Experience

Choosing a plumber that is right for your plumbing issues can be challenging if you’re unsure of available providers near you. When getting to know local plumbers, ask about their level of experience. Inquire about their knowledge as it pertains to the specific issue(s) you are experiencing in your home. If you are having issues with grease traps, ask the plumber about their knowledge of the subject. According to the plumbing industry standards, grease traps in the home should be cleaned when they reach 25% of their volume and when the traps are filled with 75% water. This will help you to determine which plumber is right for the job.

Hiring the right plumber can make all of the difference when it comes to the level of service you receive. The right plumber will ensure that your problem is taken care of while also providing tips to prevent potential issues in the future.